Our customer support is available Monday-Friday: 11am-6pm. Closed Saturday-Sunday. If you contact us on Saturday-Sunday, we will get back to you Monday Afternoon. This includes text, emails and dms.

(202) 909-5252 (Text Only)

pleasurepalms@gmail.com

Once you receive your order, please thoroughly check your delivered items immediately. If you believe an item is missing, damaged, or not a part of your order, contact us immediately after receiving the package. We are happy to address all concerns.

Once your order is placed, we process it within 1-2 business days. After processing, shipping times may vary depending on your location and the shipping method you select at checkout. For standard shipping, you can typically expect your order to arrive within 6-10 business days after it’s shipped.

Our affiliate program allows you to earn commissions by promoting our products. As an affiliate, you’ll receive a unique referral link worth 20%. When someone makes a purchase using your link, you earn a 20% commission on the sale. You can track your referrals and earnings through our GoaffPro portal. This is a great way to earn money by sharing products you love! Sign up here to get started.